Privacy Policy

The confidentiality of your personal data is one of the priorities of SC REBORNE CONCEPT SRL, registered under no. J2026033666008, VAT no. RO54746515, with its registered office in Bucharest, Sector 3, Aleea Fuiorului, No. 2, acting as personal data controller and owner of the website www.reborne.ro.

This Privacy Policy is intended to inform you about how we collect, use, store and protect your personal data when you use our website.

1. Categories of personal data processed

A. If you are a customer of the website

We may process the following categories of data:

• first and last name

• phone number

• email address

• billing address

• delivery address

• information regarding placed orders

• information regarding the way you use the website, such as preferences, browsing habits and purchasing behavior

• any other data you provide directly to us by creating an account, placing an order or contacting us

If you choose to create an account using a Facebook or Google account, we may process the public profile data made available by these platforms, such as your name and email address.

B. If you are a visitor of the website

We may process data provided directly or collected automatically, such as:

• IP address

• type of browser used

• operating system

• language used

• browsing duration

• accessed pages

• search history

• accessed URLs

• interaction with the website pages

• data submitted through contact forms, questions or complaints

2. Purposes and legal grounds of processing

A. For website customers

We process your personal data for:

a) Performance of the contract

• receiving, validating, processing and delivering orders

• issuing invoices

• communication regarding the order status

• managing returns and after-sales requests

Legal basis: performance of the contract concluded between you and SC REBORNE CONCEPT SRL.

b) Compliance with legal obligations

• compliance with tax, accounting and archiving obligations

• handling requests submitted under applicable legislation

Legal basis: legal obligation.

c) Marketing activities

• sending newsletters, offers, news and commercial communications by email or SMS, if you have given your consent

Legal basis: your consent.

d) Improving the website experience

• analyzing how the website is used

• creating statistics and internal reports

• personalizing the browsing experience

Legal basis: the legitimate interest of the controller to continuously improve the services and functionalities of the website.

B. For website visitors

We process your personal data for:

a) Commercial communications, when you have voluntarily subscribed to the newsletter

Legal basis: consent.

b) Website administration and handling requests

• managing messages, questions and complaints

• monitoring traffic and the proper functioning of the website

• improving the user experience

Legal basis: legitimate interest.

3. Duration of data processing

SC REBORNE CONCEPT SRL processes your personal data only for the period necessary to fulfill the purposes mentioned in this policy.

If you are a customer, the data will be stored for the duration of the contractual relationship and subsequently in accordance with applicable legal obligations, including financial and accounting obligations, where the retention period may be up to 10 years.

If you have created an account on the website, the data associated with it will be stored until you request the deletion of the account or for the period necessary to comply with legal obligations or to resolve requests, complaints or disputes.

Withdrawal of consent for marketing communications does not affect the lawfulness of processing carried out before the withdrawal of consent.

4. Disclosure of personal data

We do not sell or rent your personal data to third parties.

Data may be transmitted, when necessary, to:

• courier service providers

• payment processors

• hosting and IT service providers

• marketing and analytics service providers

• public authorities, when there is a legal obligation

All our partners who process data on our behalf have a contractual obligation to ensure its confidentiality and security.

5. Transfer of personal data

In principle, your data is processed in Romania and in member states of the European Union.

If certain data is to be transferred outside the European Union, this will be done only in compliance with the applicable legal safeguards, in accordance with data protection legislation.

6. Your rights

Under the conditions provided by the legislation in force, you benefit from the following rights:

• the right to information

• the right of access to data

• the right to rectification

• the right to erasure

• the right to restriction of processing

• the right to data portability

• the right to object

• the right to withdraw consent at any time, for processing based on consent

• the right not to be subject to a decision based solely on automated processing

• the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing

• the right to address the competent courts

To exercise these rights or for any question related to the processing of your personal data, you can contact us at:

shop@reborne.ro

7. Confidentiality of minors

The website www.reborne.ro is not intended for persons under the age of 18.

We do not knowingly collect personal data from minors. If we find that such data has been transmitted without the necessary legal consent, we will take the necessary measures to delete it.

If you are aware of such a situation, you can contact us at:

shop@reborneconcept.ro

8. Changes to the Privacy Policy

We reserve the right to periodically update this Privacy Policy in order to reflect any legislative, operational or technical changes.

Any important change will be published on the website and, where applicable, will also be communicated by email.

9. Cookies Policy

The website www.reborne.ro uses cookie files to ensure the proper functioning of the platform, to analyze traffic and to improve the user experience.